Privacy Policy

When you use Memory Lake, we may collect the following types of information:

• Account data — name, email address, and profile information you provide during registration.
• Memory content — photos, videos, text, and other media you upload to create memorials and memories.
• Payment data — payment processing is handled securely by Stripe. We do not store full credit card numbers.
• Usage data — page views, interactions, and device information to improve our service.

We use your information to:

• Provide, maintain, and improve Memory Lake
• Process transactions and send receipts
• Send service-related communications
• Protect against fraud and abuse
• Comply with legal obligations

We do not sell your personal information. We may share data with:

• Stripe — for payment processing (see their privacy policy)
• Firebase — for push notifications (see Google's privacy policy)
• AWS — for image and media storage
• Law enforcement or regulators when required by law

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

We use essential cookies for authentication and security. Analytics cookies may be used to improve our service. You can control cookies through your browser settings.

We implement industry-standard security measures including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure.

For privacy-related inquiries, please contact us at privacy@memory-lake.com.